About Our YAKIMA Office

Specialties

Your local travel consultant Melissa Paul:

Family and Group Travel are her specialties! Melissa travels frequently with my husband and our two kids and she has tons of tips and tricks to make your next family adventure easy and enjoyable for everyone. Melissa has recently traveled to Europe, Hong Kong, and Australia and visit either Disneyland or the Walt Disney World Resort annually. As a Disney vacation specialist she can help you find the best prices as well as navigate the parks and utilize the Magic Pass and FastPass system to help beat the crowds.

She also specialize in cruise vacations and can help find the perfect ship and sailing for you as well as arrange your airfare, shore excursions, pre and post cruise hotels and even one-of-a-kind private tours or group expeditions.

Total Travel is a full-service travel agency in Yakima, Washington here to help with all your travel needs – expert advice and personal service!

Office hours by appointment with evening and weekend times available for your convenience. Initial 30 minute travel consultation is complimentary.

History

Established in Yakima in 2013. In January 2017 Northwest Family Vacations merged with Total Travel. This new partnership includes an expanded menu of services and a new travel agency office located at Ranier Square on Nob Hill Blvd here in Yakima!

How Your Travel Consultant Will Work With You:

Total Travel offers personal, caring service with no one-size-fits-all packages. Every part of your travel experience is carefully thought out and customized for your preferences and needs. All travel options that we will present to you are genuine and trustworthy. You get real advice from a real person right here in Yakima with a local direct phone number to call if you ever have a problem.

Our travel consultants are frequent travelers and have a wealth of first hand travel experience to share with you – from choosing the best cruise stateroom, to navigating the crowds at Disneyland, to an independent customized European adventure – you will travel better with the help of your travel consultant! Even if we have experienced a destination many times before, you will receive the same level of attention and research as if we were planning a trip there for ourselves for the first time – because unless we were there yesterday, something has probably changed and we don’t ever want you to have an unpleasant surprise!

Total Travel is a Signature Travel Network Member Agency. We are also affiliated with Tzell Travel Group and Travel Leaders Network. For our clients this means that we have an exceptional array of resources, tools, and destination specialists at our disposal as well as access to a huge network of suppliers with special pricing and amenities. Your travel consultant will help you plan and enjoy an amazing, effortless travel experience. And, if something isn’t right we will work tirelessly on your behalf to resolve it. In many cases we are able to solve problems our clients never even knew they had before it is ever an issue for them.

Professional Consulting

Traditional travel agents and online travel agencies will book your trip for you. Total Travel can do this too but we are not only a transactional intermediary, we are travel consultants, meaning we will perform extensive research and make recommendations to you based on getting to know you and your travel preferences.

Because of this our fees are charged up front for estimated research time and professional advice – if you chose to take the information we provide and make your own reservations you are free to do that, however our fee includes this service already as well as support for your travel after your reservations have been made.

Commissions vs. Fees

We may receive compensation from a hotel or cruise line for facilitating the reservation on behalf of the supplier. We never allow commission to affect our recommendations to our clients.

Professional fees are for the services that we provide directly to our clients. You receive research, advice, and reservation support using our experience and technology.

Professional fees are assessed on a case by case basis to reflect the scope of the trip you are trying to plan. Melissa offers a complimentary initial consultation – which is a "getting to know you" conversation so that we can offer the best advice and recommendations. At this time you will be provided an estimate for the fee range for your trip based on the estimated time involved in research, price comparisons, reservations, document preparation, itinerary presentation, and further consultations.

New clients pay the initial fee estimate as a retainer for our services, after which your travel consultant will begin in-depth research for your trip. Additional fees in excess of originally quoted will be presented for approval in advance should additional research, itinerary revisions or other changes be needed.

Melissa is a Signature Travel Expert

  • This designation is awarded to consultants that successfully complete a professional development program and certification exam.
  • This means I have expert knowledge of the finest hotels, cruises, tours and activities to thoughtfully craft memorable vacations tailored to your personal needs.
  • My insider connections ensure that you'll always receive preferential treatment, exclusive savings, behind-the-scenes access and complimentary extras.
  • With a travel professional like myself on your side, you'll enjoy peace of mind and can travel with confidence.

CLICK HERE to contact me today to create your dream vacation!

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